Try printing again and note what happens. Turn on the computer and wait for Windows to open. Turn on the printer using the power button on the printer. Make sure you printer has been unplugged for at least 60 seconds, and then plug the power cord into a power outlet. Right-click Print Spooler and select Stop.Īfter the service has been stopped, close the service window and use Windows Explorer to browse to C:\Windows\System32\Spool\PRINTERS.ĭelete all files inside the PRINTERS folder. Scroll through the list of services and find the name Print Spooler. On your keyboard, press Windows key ( ) + R, type services.msc in the window that opens, and then click OK. Search Windows for services, and click Services in the list of results. Open Windows Services using one of the following methods: After using these steps, your current print jobs are lost and will need to be printed again. Turn off the printer using the power button and then unplug the printer power cord from the power outlet. If the status is Running, right-click Print Spooler, then click Restart. If the Status is blank, right-click Print Spooler, then click Start. Search Windows for view local services, then click the View local services Control panel setting in the list of results. Make sure the Print Spooler service is runningĬheck the list of services in Windows to make sure the Print Spooler is started. Place the alignment page with the print side down on the scanner glass, and then position it according to the engraved guides around the glass.įigure : Placing the alignment page on the scanner glass Open or search for the HP folder in your list of installed software programs, click the folder for your printer, and then click the name of your printer.Ĭlick Print & Scan, and then click Maintain Your Printer.Ĭlick the Device Services tab, and then click Align Cartridges. This is normal and it will continue to realign itself until it is completed successfully. The alignment sheet needs to be scanned or the process repeats itself.
It sounds like the alignment didn't finish when you setup the printer initially. Hi! have to manually align the ink cartridges and make sure the alignment is successful. Business PCs, Workstations and Point of Sale Systems.
Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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